Like so many fast-moving companies, Aspyra found itself running a hodgepodge of applications which functioned adequately, but produced silos of information. The company had several sales prospecting products, a dated helpdesk system, plus the usual gamut of spreadsheets, folders and documents - in essence, a lot of redundant and inconsistent information.

Aspyra, a global provider of clinical and diagnostic information solutions for the healthcare industry, wanted a CRM solution that would make it easier to keep customers happy, while improving internal effectiveness.

Aspyra’s Chief Operations Officer, James Helms, says that after a thorough product evaluation, "We quickly settled on Sage CRM SalesLogix because of its breadth of functionality." Aspyra also put significant effort into choosing a business partner. Helms explains, "We were as diligent in picking a reseller as we were in picking a product. I believe having a partner that will help you through implementation and provide follow-up support is essential…"

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